General

Bittersweet Homeware respects and protects the privacy of those who visit or use our website or services; this policy sets out how we will treat your personal information. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the website.

 

Bittersweet Homeware is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

 

Company Details:

 

Registered Company name Bittersweet Homeware

Registered address 94 Gloucester crescent,  Rushden , Northamptonshire NN10 0BN

Organisational number 13764941

 

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at info@bittersweethomeware.com 

 

 

DEFINITIONS AND INTERPRETATION

Data– all information submitted by you to Bittersweet Homeware via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookie– also known as an HTTP cookie, web cookie, Internet cookie, or browser cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing that website. Details of the cookies used by this Website are set out in the clause below (Cookies).

Bittersweet Homeware, ‘We’, ‘Us’ or ‘Our’– is a company incorporated in England and Wales with registered number 13764941, registered office: 94 Gloucester crescent,  Rushden,  Northamptonshire NN10 OBN

UK and EU Cookie Law– the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

‘User’, ‘You’, ‘Yours’– any third party that accesses the Website and is not either (a) employed by Bittersweet Homeware and acting in the course of their employment or (b) engaged as a consultant or otherwise providing services to Bittersweet Homeware and accessing the Website in connection with the provision of such services; and

Website– the website that you are currently using www.bitterissweethomeware.com, and any sub-domains of this site.

 

SCOPE

This privacy policy applies only to the actions of Bittersweet Homeware and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

 

DATA COLLECTED

We may collect the following Data including personal Data from you in each case, in accordance with this privacy policy: contact information, such as your name, mailing address, email address and telephone number: credit card number or other payment account number, billing address, and other payment and billing information: records and copies of your correspondence if you contact us: goods and services purchased. We may collect personal information: through our website: through phone call: through social media and brand channels (e.g. Facebook, Twitter). We will also automatically collect your IP address, web browser type and version, operating system.

 

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply.

 

 

USE OF PERSONAL DATA

Bittersweet Homeware collects Personal Data about visitors to the website, and others, so that we can provide an experience that is responsive to the needs of such individuals. We may collect, use and disclose Personal Data for one or more of the following purposes:

 

Fulfilment of reservation or information requests: to fulfil your request such as completing a credit card transaction or purchasing an item in our store.

Administrators and other communications: to send you important information regarding this site, changes to our terms, conditions and policies or other administrative information e.g. information about your reservation, such as reservation confirmations.

Customer care: to track, process and respond to customer care enquiries and to enhance and improve the customer’s experience.

Internal business purposes: such as data analysis, audits, developing new products, enhancing the store, improving our services, identifying usage trends and visiting patterns, determining the effectiveness of our promotions, and meeting contractual obligations.

To comply with legal and regulatory requirements are demands in accordance with applicable law, a court order, subpoena or other legal process. To detect, prevent or take action against illegal activities, suspected fraud, or situations involving potential threats to the rights, privacy, safety, or property of BITTERSWEET HOMEWARE, you, or others. To enforce or apply our terms of use and/or other agreements and policies.

 

THIRD PARTY WEBSITES AND SERVICES

Bittersweet Homeware relies on numerous third-party service providers to provide certain products and services on our behalf, including online store maintenance, credit card/payment processing and billing, IT services, customer care, email delivery services, communication and delivery of promotional and marketing materials via email and direct mail, administering guest surveys and promotions, administration, data analysis, and other similar services. We may share your Personal Data for the purpose of enabling these third parties to provide such services or is otherwise necessary for the ongoing operation of Bittersweet Homeware business. Some of these third-party service providers may be located overseas and in particular outside the UK/EEA. When we do outsource the processing of your Personal Data to 3rd parties or provide your personal data to third-party service providers, will require those third parties to protect your Personal Data with reasonable security measures and to limit their use only to the purposes for which we have disclosed it to them.

 

 

LINKS TO OTHER WEBSITES

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

 

CHANGES OF BUSINESS OWNERSHIP AND CONTROL

Bittersweet Homeware may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Bittersweet Homeware. Data provided by Users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

 

We may also disclose Data to a prospective purchaser of our business or any part of it.

 

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

 

CONTROLLING USE OF YOUR DATA

At any time, you may review or update any personal information we have collected online from you by contacting us at info@bittersweethomeware.com 

 

 

FUNCTIONALITY OF THE WEBSITE

To use all features and functions available on the Website, you may be required to submit certain Data. You may restrict your internet browser’s use of Cookies. For more information see the clause below (Cookies).

 

 

SECURITY

Data security is of great importance to Bittersweet Homeware and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. We endeavour to do our best to protect your personal Data and implemented SSL Certificate on this website. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

 

 

COOKIES

Information within a cookie may store personal information for purposes such as improving the quality of our service, tailoring recommendations to interests, and making the website and service easier to use. Cookies can be disabled by changing your web browser’s settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

 

In addition, we may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

 

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

 

 

LEGAL

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

 

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy.

 

The Terms of Use and all other legal clauses of this web site shall be governed by and construed in accordance with English Law. English courts shall have exclusive jurisdiction to resolve any dispute arising from communications and transactions arising from the use of this web site.

 

 

CHANGES TO THIS PRIVACY POLICY

Bittersweet Homeware reserves the right to change this privacy policy as we may deem necessary from time to time or as maybe required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

 

 

CONTACT DETAILS

Should you have any questions or concerns about this privacy policy, please write to us by email to info@bittersweethomeware.com